The Wait Staff is responsible for serving food in a friendly, courteous manner and helpful attitude at a WellQuest Living community. Perform a variety of duties in and around the dining area and kitchen. Reports to: Culinary Services Director or Dining Services Manager.

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBLITIES

The essential duties and responsibilities described below are representative of those an employee encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

• Make resident satisfaction the number one priority.
• Serve meals to residents, family members and visitors in a professional, dignified, efficient and courteous manner.
• Assure compliance with all proper serving techniques/etiquette (e.g., serving from left, clearing used dishes between courses, etc.)
• Assist residents with menu selections as needed.
• Accurately and professionally take residents and guests’ food and beverage orders. Verify food prepared matches items ordered on POS. Ensure food orders reflect special requests, including menu substitutions.
• Identify how various menu items are prepared, ingredients, and cooking methods especially for daily specials for residents and guests.
• Ensure that plates are presentable before serving. Bring and serve food using large oval trays and tray stands; and preparing to-go or delivery orders appropriately.
• Serve as a liaison with kitchen and dining room staff to make corrections or adjustments to orders as necessary.
• Track residents’ attendance at meals.
• Deliver meals to resident rooms as required.